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Carolyn set up the Diversity & Inclusion Council when she joined ITV in 2018. In 2020, she worked with senior leaders and the Council, particularly the Embrace Network in order to create a Diversity Acceleration Plan. The plan included increasing diversity on the management board and in senior leadership teams across ITV; commissioning content to ensure ITV better represents contemporary British life on screen; improving diversity and career progression in TV production and educating ITV colleagues so everyone understands racism and their role in creating an inclusive culture.
Carolyn appointed a Group Director of Diversity and Inclusion who joined the executive committee in 2020, making ITV the first FTSE 100 company to do this. She initiated the creation of an independent external advisory council who advise and often challenge the leaders at ITV on pace and progress. Carolyn has also enabled on screen initiatives such as the Black Voices campaign, a platform for Black people to share their stories, as well as ITV’s biggest ever Black History Month, showcasing Black talent, stories and original commissions