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Keri founded Colt’s first Inclusion & Diversity Council and chairs the TM Forum’s Diversity & Inclusion Council, the aim of which is to make the telecommunications sector more diverse and inclusive. In response to 2020’s Black Lives Matter protests, Keri held listening sessions with a cross-section of employees from different racial and ethnic backgrounds to find out what was on their minds and gain an understanding of what Colt could do to support them. The insights she gathered led to a collaboration between HR and the YOUnited employee network group, aiming to ensure that Colt was focused on removing any biases inherent within its systems, processes and structures, and that all employees, including those who identify as BAME, had a fair chance to join and develop at the firm. Over the past year, under Keri’s support, Colt has sponsored 12 employees through the Black British Business Awards Talent Accelerator programme.