Pam actively promotes enhanced diversity in hiring and, with a view to promoting BAME equality, creating greater transparency in promotion, performance management and reward processes within her function and more broadly within HSBC. She is also an active sponsor and champion of the Embrace Network for BAME employees, acting as a visible role model and being the voice for BAME employees where they can’t be heard. She actively mentors BAME colleagues from various backgrounds and genders both formally and informally, with great successes. Externally, she is a favourite speaker for those celebrating cultural diversity at BAME community events and, in 2016, joined the judging panel of the Business in the Community Race for Equality awards. Additionally, she has sat on Cross Parliamentary Commissions to drive the BAME agenda, challenge the status quo, share best practice, and provide insight to the challenges and opportunities.